Returns & Exchanges

At KISS Colors & Care, we want you to love your hair journey. If you are not completely satisfied with your purchase, you may return unopened and unused products within 30 days of delivery for a full refund.

1

Initiate Your Request

Visit our online returns portal with your order number and email address to select the items you wish to send back.

2

Prepare Your Package

Securely pack the unused items in their original packaging, ensuring all seals are intact to qualify for a refund.

3

Print and Attach Label

Download your prepaid shipping label from the portal, print it out, and affix it clearly to the outside of your return parcel.

4

Drop Off and Track

Drop off your package at any authorized carrier location and keep your tracking number until your refund is processed.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing